Refund policy

DIGITAL PRODUCTS – NO REFUNDS

All digital products sold by The Resell Suite are delivered electronically via email immediately after purchase. Due to the nature of digital content, all digital sales are final. We do not accept refunds, returns, or exchanges once a digital product has been delivered. Once sent to the email address provided at checkout, the product is considered consumed and non-reversible.

PAYMENT & DELIVERY EXCEPTIONS

Refunds are only granted in exceptional cases where the customer was charged more than once for the same order, or where payment was completed but no product was delivered and the issue cannot be resolved. Proof of purchase is required.

CUSTOMER RESPONSIBILITY

Customers are responsible for providing the correct email address at checkout, reviewing product descriptions before purchase, and ensuring their device supports the digital product format.

AGREEMENT TO POLICY

By completing a purchase with The Resell Suite, the customer acknowledges and agrees to this refund policy.